Unique has a 100% satisfaction guarantee policy. If, for any reason, you are unhappy with the product/s you may return the unused portion for a full refund. Empty or opened packages are not eligible for returns.
Our policy lasts 30 days. If we have not been notified within 30 days of the purchase we can’t offer a refund or exchange.
To be eligible for a return, the item/items must be unused and in their original packaging.
To complete your return, we require a receipt or proof of purchase. ( purchase order # or invoice #)
A return merchandise approval number (RMA) will be applied to your return and should be added to the shipping package.
Refunds (if applicable)
Once your return is received, we will send an email notification together with our approval or rejection of your refund.
Upon approval your refund will be processed, and a credit will be automatically applied to your credit card or Pay Pal account.
Exchanges (if applicable)
We will replace items that are found to be defective or damaged. If an exchange is required for the same item, please send us an email at [email protected] or call us at 1-(866)-992-2723.
All product returns, should be shipped via mail or courier to: ACME Protection Corp., 163 Mullen Drive, Thornhill, ON., L4J 2V8, Canada.
You will be responsible for shipping costs of returned item/items. Shipping costs are non-refundable. Depending on your location, it may take five to eight business days for your exchanged product to reach you. If you are shipping us an item/items in value of over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that returned items will be received and a tracking number will help validate the returned item/s.